Studio hours are from 9 until 2 Monday through Friday, closed major holidays.  During the summer, studio times may vary.  We will try and get back to you as soon as possible-please keep in mind we get many many emails every day!

Checking on your order?
We have been getting a few inquiries on delivery time, so I wanted to leave a quick note here to remind everyone to read the FAQS page about shipping time.  Due to the number of orders we are receiving on a daily basis, the turnaround time is a little longer.  Keep in mind that each order is custom made for you!  That is the pride of our business-that we can offer a product made just for you.    Of course, Rush ordering is always available-please see the FAQS for details.  If you ever have any questions, please feel free to email us at any time!  Orders are sorted based both on the order date, and the 'ship by' date entered on the order, so everyone gets their order in time. If you need your order sooner, and need to change your ship by date, please feel free to email at any time! 
Haven't heard back from us yet? 
Please check your spam folders, and watch for our emails!  We have had a few people say that they have not gotten our replies.  If you have sent an email recently, and have not heard back, PLEASE email again!  I won't know that you didn't get my reply if you don't email again!  Also make sure to enter your email address correctly-it happens occasionally that someone will enter an address wrong, and I can not reply. 

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